Privacy Policy
Last Updated: June 2026
Introduction
Welcome to Nexura Appliance Service. We value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, maintain, and protect information when you use our website or contact us for appliance repair and maintenance services.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you contact us or request a service, we may collect the following information:
- Name
- Phone Number
- Email Address
- Service Address
- Appliance Information
- Service Request Details
- Communication Records
We only collect information necessary to provide customer support, schedule service visits, and improve our services.
How We Use Your Information
The information collected may be used for the following purposes:
- Scheduling service appointments
- Responding to inquiries and support requests
- Providing appliance repair and maintenance services
- Contacting customers regarding service updates
- Improving customer experience
- Maintaining service records
- Resolving disputes or customer concerns
We do not sell, rent, or trade customer personal information to third parties for marketing purposes.
Website Usage Information
Our website may automatically collect certain technical information such as:
- IP Address
- Browser Type
- Device Information
- Operating System
- Pages Visited
- Date and Time of Access
This information helps us improve website performance, security, and user experience.
Cookies
Our website may use cookies and similar technologies to improve browsing experience and website functionality.
Users may choose to disable cookies through their browser settings; however, some website features may not function properly.
Data Security
We take reasonable precautions to protect customer information from unauthorized access, disclosure, alteration, or destruction. While we strive to maintain secure systems, no internet transmission or electronic storage method can be guaranteed to be completely secure.
Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of external websites.
Users should review the privacy policies of any third-party websites they visit.
AI-Generated and Illustrative Images
Some images displayed on this website may be AI-generated, stock images, or illustrative representations used for customer identification and informational purposes.
These images are intended to help visitors understand appliance categories and service types and may not represent actual products, technicians, locations, or completed service work.
Customer Communications
By contacting Nexura Appliance Service, you may receive:
- Service-related calls
- Appointment confirmations
- Service updates
- Follow-up communications regarding completed services
We do not send unsolicited promotional communications unless permitted by applicable laws.
Children’s Privacy
Our services are intended for adults and household customers. We do not knowingly collect personal information from children under the age of 18.
Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Updated versions will be posted on this page with a revised effective date.
Users are encouraged to review this page periodically.
Contact Us
Nexura Appliance Service
Owner: Mohammedmajeedeen Rajamohammed
📞 Phone: 93606 29284
📧 Email: rmajideen@gmail.com
📍 Address:
No – 3/945, Kurinjinagar,
Ambethkar Nagar, Sakkimangalam,
Ilamanur, Madurai – 625201
Disclaimer
Nexura Appliance Service is an independent third-party home appliance service provider. We are not affiliated with, authorized by, endorsed by, sponsored by, or associated with any appliance manufacturer, trademark owner, brand owner, or official service network unless expressly stated otherwise.
Any brand names, logos, trademarks, product names, or company names appearing on this website are used solely for identification and informational purposes. All trademarks belong to their respective owners.
Images displayed on this website may be AI-generated, stock images, or illustrative representations used for informational and customer identification purposes only.
Service charges, warranty terms, service availability, and repair outcomes may vary depending on appliance condition, spare part availability, and technician inspection. Nexura Appliance Service provides a 30-day service warranty and a 90-day spare parts warranty subject to applicable terms and conditions.