Terms and Conditions
Last Updated: June 2026
Introduction
Welcome to Nexura Appliance Service. These Terms and Conditions govern your use of our website and appliance repair services. By accessing our website or booking a service, you agree to comply with these Terms and Conditions.
If you do not agree with any part of these terms, please discontinue the use of our website and services.
About Our Services
Nexura Appliance Service provides independent third-party home appliance repair, maintenance, inspection, and troubleshooting services for residential customers in Madurai and surrounding areas.
Services may include:
- Air Conditioner Repair and Maintenance
- Refrigerator Repair and Service
- Washing Machine Repair and Service
- Television Repair and Service
- Microwave Oven Repair and Service
- Appliance Inspection and Diagnosis
Service availability may vary depending on location, technician availability, and appliance condition.
Service Charges
A standard inspection and service visit charge of ₹350 applies to customer service requests.
Additional charges may apply for:
- Spare parts replacement
- Component repairs
- Additional labor requirements
- Specialized repair procedures
- Installation or relocation services
All applicable charges will be explained to the customer before repair work is performed whenever reasonably possible.
Service Appointments
Customers are responsible for providing accurate:
- Name
- Contact Number
- Service Address
- Appliance Details
- Problem Description
Appointment times are estimates and may be affected by traffic conditions, weather, emergencies, technical requirements, or service demand.
Customer Responsibilities
Customers agree to:
- Provide safe access to appliances for inspection and repair.
- Ensure electrical and utility connections are available when required.
- Provide accurate information regarding appliance issues.
- Remove personal belongings that may interfere with service work.
- Be present or provide authorized access during service appointments.
Spare Parts
Replacement parts may be sourced from various suppliers depending on availability and compatibility.
Customers acknowledge that:
- Spare part availability may vary.
- Delivery times may vary depending on stock availability.
- Prices may fluctuate based on supplier costs.
- Certain discontinued parts may not be available.
Warranty Terms
Service Warranty
Eligible repair services performed by Nexura Appliance Service are covered by a 30-Day Service Warranty from the date of service completion.
Spare Parts Warranty
Eligible replacement parts supplied by Nexura Appliance Service are covered by a 90-Day Spare Parts Warranty from the installation date.
Warranty Exclusions
Warranty coverage does not apply to:
- Physical damage
- Accidental damage
- Water damage
- Electrical fluctuations or power surges
- Improper usage
- Unauthorized repairs or modifications
- Natural disasters
- Pest or rodent damage
- Normal wear and tear
- Issues unrelated to the original repair
Warranty claims are subject to technician inspection and verification.
Limitation of Liability
While we strive to provide professional repair services, Nexura Appliance Service shall not be held liable for:
- Indirect or consequential losses
- Loss of data stored on electronic devices
- Loss of business income
- Delays caused by third-party suppliers
- Manufacturer defects
- Appliance failures unrelated to completed repairs
Customers are advised to back up important data from electronic devices before repair work is performed.
Website Content
The information provided on this website is intended for general informational purposes only.
While we make reasonable efforts to keep content accurate and updated, we do not guarantee:
- Completeness of information
- Accuracy of content
- Continuous website availability
- Error-free operation
Content may be updated without prior notice.
AI-Generated Images and Illustrations
Some images displayed on this website may be AI-generated, stock images, or illustrative representations used to help visitors identify appliance categories and service offerings.
Such images are for informational and visual reference purposes only and may not represent actual appliances, technicians, service locations, or completed repair work.
Intellectual Property
All website content, including text, graphics, logos, designs, and layouts, is the property of Nexura Appliance Service unless otherwise stated.
Unauthorized copying, reproduction, distribution, or modification of website content is prohibited without written permission.
Changes to Terms and Conditions
Nexura Appliance Service reserves the right to update or modify these Terms and Conditions at any time without prior notice.
Continued use of the website or services after changes are posted constitutes acceptance of the revised terms.
Contact Information
Nexura Appliance Service
Owner: Mohammedmajeedeen Rajamohammed
📞 Phone: 93606 29284
📧 Email: rmajideen@gmail.com
📍 Address:
No – 3/945, Kurinjinagar,
Ambethkar Nagar,
Sakkimangalam, Ilamanur,
Madurai – 625201
Disclaimer
Nexura Appliance Service is an independent third-party home appliance service provider operating in Madurai. We are not affiliated with, authorized by, endorsed by, sponsored by, or associated with any appliance manufacturer, brand owner, trademark holder, or official service network.
Any brand names, logos, trademarks, product names, or company names appearing on this website are used solely for identification and informational purposes. All trademarks belong to their respective owners.
Images displayed on this website may be AI-generated, stock images, or illustrative representations used for customer identification and informational purposes only.
Service charges, warranty terms, repair outcomes, and service availability may vary depending on appliance condition, spare parts availability, technician assessment, and location.
